Month: November 2009

Meeting Acceptance Criteria Implies Customer Satisfaction

Meeting Acceptance Criteria Implies Customer Satisfaction

It doesn’t matter if your model is Kanban, Agile, Waterfall, or RUP.  You can’t close out a project or task without first identifying the Acceptance Criteria.  Acceptance criteria begins to take shape during the first moments of a project or task. If you are utilizing Kanban or Agile, everything pertaining to your deliverable should be…

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Mitigated Speech and Project Negotiations

Mitigated Speech and Project Negotiations

Mitigated speech is a linguistic term describing deferential or indirect speech inherent in communication between individuals of perceived High Power Distance. The term was recently popularized by Malcolm Gladwell in his book, Outliers, where he defines mitigated speech as “any attempt to downplay or sugarcoat the meaning of what is being said”. He described 6…

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Real Time Reputation Scores On Twitter

Real Time Reputation Scores On Twitter

When Twitter launched their list feature recently, I immediately wondered if #FollowFriday was going to go the way of the dinosaur. For those out there not using Twitter, you have the power to “follow” people of interest and see what they are saying.  By following people of similar personal or professional interests, you get an…

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Free Project Team Organization Worksheet

Free Project Team Organization Worksheet

Today I’m going to write about (and provide) a free Project Team Organization worksheet to complement the Project Charter Template so many have downloaded. Both files are free for download, modification, and distribution. [Team Organization Worksheet] [Project Charter Template] When using the Project Team Organization worksheet, note that there are 4 sections:  Structure, Roles and…

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