Passing the Test of All Tests (PMI Audit)

Passing the Test of All Tests (PMI Audit)

So, you just completed all of the paperwork, detailing all of your applicable education and work experience.  PMI has given you the green light to schedule a date to take your PMP® exam.  But what if you are audited?  Wouldn’t that just suck!?

Well, you met the requirements.  PMI didn’t say anything so you must be in the clear.  Time to sign up to actually take the exam.  Through a link on the PMI website, you pick a testing center in your area and find a time that will work.  You enter your credit card number and click submit.  Surprise!  Instead of getting a confirmation page, saying thank you for paying for the exam, you get a “you’ve been audited” screen.  What the hell!?

So, as soon as they have your money, you go into audit limbo.  The audit process has started and there are only two ways out.  [1] You withdrawal your application to take the exam.  You will get “most” of your money back. [2] You complete your audit, submit your paperwork, and PMI allows you to take the exam.

With all of the figurative threats PMI publishes about not embellishing your experience, you better not have done it!  I would compare this to going to a job interview.  Your potential employer says they like what they see.  You can continue on in the interview process, as long as you take your resume back to each of the employers you’ve listed and get them to sign a document agreeing you actually did the work.

What if your application is audited?

PMI answers a group of questions about this. First things first, stay calm. If you didn’t lie on your application, you have little to worry about.  You should have honestly detailed all of your work experience during the application process. For every project you submitted, you’re going to be sent an audit report in PDF format. (see the 3 graphics to the left)

Page 1:  What you entered during the application process.

PMI Audit Page 1

Page 2:  Stakeholder information and a line for them to sign, agreeing you did the work that you say you did.

PMI Audit Page 2

Page 3:  PMI Address information.

PMI Audit Page 3

The pain of original signatures

For every one of these packets, you’re going to need 2 original signatures.  You can have a colleague, peer, client or sponsor who has intimate knowledge of the project sign the audit.  You will then put the signed audit into an envelope (addressed to PMI), seal it, and have the same person sign the sealed envelope seam.  Once you get all of your packets signed, sealed, and signed, you mail all of the envelopes to PMI.

The actual audit by PMI will only take about a week.
You will receive an email notifying you if you pass or fail.

What is my advise?

Go into the application process with the expectation of being audited.  Identify the people you want signatures from while doing your application.  Identify a backup (signature) for each project.  I spent more time tracking people down and getting signatures then I did completing the original application.  I had 20 signatures I had to get.  When budgeting the cost of the PMP exam, don’t forget the cost of dinners and drinks for people who you need to track down to sign your audits.  I had to manage my audit process like I would a mini-project.

Is it all worth it?

From my personal and professional experience? Yes. Though I do believe the ever-increasing number of PMPs in the market may commoditize the certification, it’s still in high demand. Regardless if you’re a good PM, if you have a PMP® or CAPM®, there is an assumption you’re a good Project Manager.  Because I was audited, I feel everyone should suffer the same scrutiny.  Perhaps there will be fewer paper PMPs, if they knew up front they would be audited.

Thank you to Joseph Gruber for verifying the current audit process.  He also suffered through a PMI audit.  I remember the PMI audit process being a little different, when I went though it back in 2006.  His personal experience was very helpful.

Did I miss anything specific you wanted to know?  Just leave a comment.

(Yes, that’s a picture of me pulling the sword from the stone)

149 Replies to “Passing the Test of All Tests (PMI Audit)”

  1. After passing that whole PMI exprience the auditors should have taken you out to dinner, and lunch, and dinner, and then got you somethnig for XMAS, and your birthday.

    1. Damion, though the audit process is painful, I see the value. I do believe there should be more policing from PMI. One thing I rely on, when hiring someone claiming to be a PMP, is the PMI online registry. Without it, how would you know for certain if someone has the credential? If they are not PMPs, they dilute the credential by claiming to be. The same goes for people who claim to have years of experience in project management. It should be part of PMI’s job, to ensure these people have the experience they claim to have. I think the credential means more to me because I took the hard road to get it. I passed an audit, I studied hard, I did not go to a PMP boot camp, and I passed the exam.

  2. Hi ,

    Was wondering what if I apply for PMP certification and for some reason they reject my application as they feel i don’t meet the criteria. Would they refund my money then ?
    If yes, would they also refund my Membership fee if I ask for ?

  3. In order to apply to sit for the exam, you need to go though a series of online forms, identifying your experiences. Once you have enough hours, the PMI website will enable the feature to apply to take the exam. Until then, it’s all free. You won’t know if you will be audited until you enter your credit card information. At that point, you will only get a partial refund if you fail the audit or if you withdrawal. I also don’t see PMI giving you a refund on your membership fee dues. You don’t need to be a PMP to be a member of PMI or the the other way around. PMI will charge you more to take the PMP if you are not a current PMI member. Therefore, there is no reason for them to give you any kind of refund on the membership. It’s frustrating, I know. You just have to document your experiences and education very thoroughly and not look back. Best of luck!

  4. Hi,

    I am planning to apply for my PMP exams.

    I have a couple of questions on the audit process.

    1) My experience as a Project Manager has been primarily in the US working for a US employer and a US client. After my visa expiry, I had to return to India.
    In case my application is selected for audit, is it ok to get a signature of my present manager certifying my past work experience?

    2) I have education certificates and PMP training ( 35 points) certificate ready.

    Given that my previous employer is located elsewhere geographically, are there any other work -arounds to submit my work experience verification from the managers?

    Please let me know.

    Thanks much,

    1. Thanks for the answers Derek. Yeah, this might probably go down as a high impact risk in my risk registry. I will start tracking down all my former colleagues now.
      Thanks again!

  5. Ravi, this is an excellent question! Here are the responses to your questions.

    [1] No, unless your present manager worked WITH you on the project(s) you want to take credit for, he or she can not certify your past work experience.
    [2] I would suggest you try to locate those team members now. When I got audited, this process is what took me the longest. I had to track people down and then be persistent to get them to mail back the (originally signed) audit letter(s). Just a simple signature will not due. They must sign both the audit letter AND the back of the sealed envelope. If you work globally, this can be a very difficult and time consuming requirement.

    Remember, you won’t know you’ve been audited until you actually pay for exam registration. Managed the risk now before it becomes an issue.

    Thanks for the question!


  6. Hi I am a consultant, and i have all most all projects overllapping, how do I submit this I am very confused.. as one of my project starts at 2 years back still not ended so its all over lapped..
    could you suggest the methodology , is it ok to put the actual start and end when i was in the project?

    1. Let the certification application do the work for you. Enter your project data. If there are overlaps, PMI will automatically filter them out. Always use the actual starts and ends. Remember, if you get audited, PMI will ask for proof of your projects. Be prepared to contact people.

  7. Hi Derek. In online application, they ask for contact person for verifying the role & experience of project. Suppose, I am entering the contact detail of my manager for that project. Then, in the event of audit, is it possible to take the signature of my colleague who has worked with me in case my manager is out of country/ could not reach him? Thanks in anticipation!

    1. Neel, save yourself the pain.  Just list your colleague.  The audit is completely random.  PMI is not going to target you just because the title doesn’t say Manager.  Go into this with the expectation you’re going to be audited and your manager will be gone.  Keep me posted!

  8. Hi Derek, Regarding the audit i read the FAQ from PMI and it says that i can send a soft copy to my previous manager through email. What about the responses that i receive from them, can they scan and send it to me by email or should they send it to me by postal mail. As we are in different countries i’m concerned that by postal mail it will take time for me to receive the docs.

    Kindly clarify

    1. I just checked with PMI. The Experience Verification Form and Experience PDF attachment can be e-mailed to any verifying manager or supervisor; however because the original audit forms need to be submitted in the sealed and signed envelopes, PMI will not accept faxed copies. PMI prefers that the candidate mail all documents in one parcel.
      Getting those signatures can be hard!  Do everything you can to make it easy on those signing your Verification Form.  I had 20 signatures I had to get.  That meant a lot of time and money going to lunches and FedEx.

  9. Hello Derek,

    I know I’m not supposed to but I entered some information wrongly on my application and I’ve been selected for an audit. Now I’m scared and I want to withdraw my application and start all over again. What do you advise?

    1. Correct me if I misread your comment. Did you intentionally lie on your application? After paying (you don’t get notified that you’ve been audited until after you’ve paid), I believe you can withdrawal your application but won’t get all of your money back. I believe you pay a penalty.

  10. You wrote a very nice post.

    I see you responded to someone as recent as two months ago so I will
    give this a shot. A lot of my PM experience is aged and I am not getting full credit for the hours of experience. With the economy the way it was/is I got awayfrom formal project management. For a few years I was ill and had to take care of my parents who were not doing well. This was from September 2008 to April 2010. Then from July 2010 to February 2012 I held two positions and I would like to get your opinion on if that
    experience qualifies or not.

    Employer A deployed a computer network which I was brought in to help with and maintain the network going forward. Not only did I do IT there I was in finance where I did everything from AP/AR to preparing non-profit grants and
    expenditure reports for 32 funding sources. I can see Employer A and the computer work being project manager related but maybe not the finance portion even though managing budgets is. I enjoyed being at Employer A but they would not know a PMBOK if it was in front of them.

    Employer B was at a woman’s shelter where I managed 18 cases of upwardsof 50 clients. I was responsible for expanding economic opportunities principally for homeless clients of low and moderate income with emotional, mental or physical disabilities. I worked effectively in a team environment to aid participants in finding services through the local Continuum of Care (CoC) interagency referrals by direct clients to social services such as job training, life skills training, and alcohol and drug abuse programs. I interviewed clients, created life plans, monitored progress towards goals, etc. Employer
    B was like 18 mini projects (cases). But again might not be viewed as “project management”. Employer B would have a better understanding of project management than Employer A but still both would never define the work I did as such.

    What are your thoughts on both scenarios? Thank you in advance for your time.

    1. Sounds like this is certainly something you can work with. For example, managing those cases certainly is like managing 18 projects. You had stakeholders, you had deliverables… The challenge you have is you need to think outside the box a little. How do the activities you did and the deliverables you provided map back to the Knowledge Areas and Process Groups of the PMBOK Guide? Once you do that, you’re good to go. If being audited, PMI is going to ask you about dates and deliverables within those projects. Focus on dates and deliverables first, then focus on mapping to knowledge areas and process groups. You can do it!

  11. I work in a small start up and do software projects end to end. However, we do not follow all the processes prescribed in PMBOK. I am trying to get PMP certified. I am thinking that if I get audited, I will list colleagues and sponsors. They will sign. But I am wondering how PMP verifies the authenticity of documents submitted.

    1. PMI retains the right to ask you to submit the deliverables you list as proof. I’ve never heard them actually do it. Don’t worry. Be honest and you’ll do fine. The audit is completely random.

  12. I haven’t been audited but may as I haven’t paid. Question I have, after submitting the document I decided then to start contacting the listed individuals. Problem, my manager for one of the items is no longer with the company. I have been trying to track her down but didn’t want to go over board till I know I am audited. Am I able to utilize someone else from the same company or does it have to be that person signature since I listed her?

    1. Colt, the audit selection doesn’t happen until after you submit your credit card info. It’s immediate. Either you schedule your exam or you start the audit process.

      Yes, you’ll just need someone who can vouch for you at the project. Pen in a new name and contact info if you have to.

  13. I’m a PM with 8 years of experience. I just got audited and
    decided not to go through the process. 1. My mistake for not reading carefully
    but I thought everyone is being audited and the way it work is that they (PMI)
    checks on your job history just like HR department will if hired for work, so I
    was fine with that process. 2. I realized that anyone can get PMP, and some
    people with no PM experience, don’t get audit and take test. 3. I decided not
    to go through process because I believe it is unethical and unprofessional to
    contact your manager or coworker from years ago and ask them to sign audit
    form. It is PMI responsibility to do
    that, you pay them and yet you the one who should chase your management? It’s
    like hiring a pilot and asking him to sign his own past experience form,
    because anyone can sign audit form and sent it back, PMI doesn’t check or
    verifies that. PMI become just money making machine.

    1. aJ, I won’t argue about the “ethics” that come into play. PMI simply doesn’t have the people to even do a valid review of the people who are audited. I have seen people who had no experience make it through the process. It was very disheartening

  14. I have been a PM for 8 years and am just now going for my PMP. I have been with my current employer for the past 5 years and have all of my project hours accounted for. However, in order to qualify for the required 7500 hours, I need to include some of the project from my past employer. I no longer have any contacts there and I do not have specific information on durations and dates in order to provide on the PMP Application. I don’t want to guess either. Can anyone recommend how I should go about this? For example, I can think of about 3 major accounts I worked on in the 3 years I was there that probably account for 2500 hours but I don’t remember the dates and durations. PLEASE HELP!

    1. Jen, don’t worry! You just have to do the best that you can. Be as honest as you can. Go into the application process as if you were guaranteed to be audited. Have people ready to corroborate your claims of experience. If you get audited and if you can get someone to back you up, PMI will not force the issue. There are just too many people wanting the PMP and PMI does not have enough people to verify if the data is correct or not. As long as your paperwork is in order and there are no glaring omissions, PMI is going move you along in the process and happily process your payment.

  15. Derek,
    I’m a big box retail manger with over 9 years in retail management, my job role to oversee the overall 40million dollar store operation and customer service. We offer home imporement services to our customers daily. My question to you is. As a general store manger who manages 30 million dollar operation. How do I file my PMP experience.

    1. Sam,
      PMI is looking for “project” management experience. They don’t care if it’s a 30 thousand dollar budget or 30 million. Out of your 9 years, did you have projects that you managed? Did your projects meet the PMI definition of project? If so, then think about what were the deliverables of your projects. You’re going to have to map your hours for each project to knowledge areas and process groups, defined by PMI. You want tangible deliverables. Start with WBS’s, schedules, budgets, status reports… Maybe your deliverables included a store redesign or maybe you’re dealing with seasonal inventory. Everything has to be mapped to the PMI knowledge areas and process groups.

  16. Hi Derek,

    I just recently completed a PMP exam prep course and am ready to take the exam. At this point, I am in the process of documenting all of my experience on an excel file before I complete the online application. I graduated grad school with an MBA in June 2013 and have been working full time since. Since I haven’t been working full time for 3 years yet, you can imagine I have had to get creative with documenting my 4,500 hours .

    I discussed a few things with my PMP exam prep professor, but just wanted a second opinion on a few questions:

    1.) What if my projects overlap? From my understanding, the 4,500 hours can overlap, but the 36 months can’t. Is that correct? At my job, I have been managing several projects at a time. I work at a small not-for-profit Healthcare IT collaborative, It’s not nearly as clean-cut as the methodologies described in PMBOK.

    2.) What if some of the projects that I am currently working on at work haven’t ended? Would I just put the end date as the date that I am submitting the application?

    3.)For My grad school project experience: I have not been in contact with some of my professors, and one of them may be out of the country. Although, I am in close contact with the director of the Healthcare MBA program, who was also the teacher for 2 of the projects that I completed. Would it be okay to list his name for all of the projects? I am certain he would be filling to fill out the audit forms for the projects whereby he was not my actual professor, but rather the director of the entire program.

    4.) I am planning to record project management experience for taking lead on planning my brother’s wedding that was held in the backyard of a private home a few years back. Would it be okay to list him as the contact since he was ultimately the project sponsor?

    1. John, congrats on getting your MBA. Let’s get you set up for taking that PMP exam.

      1.) The online application is smart enough to figure out the overlap. I recommend you first map out reality in Excel. You can run projects in parallel. PMI is smart enough to know you can’t run multiple projects in parallel at 100% each. It will knock your time down. Nothing in the world is a clean-cut as what is described in the PMBOK. Be warned that the exam won’t be clean-cut either.

      2.) Just put the end date as the date that you submit the application.

      3.) Yes, it would be okay to list the director. To that, get contact information NOW for people who will sign the audit forms for all of the projects you’re going to claim. In the outside chance you get nailed by the random audit, it will save you a lot of time. You don’t need the boss or head of the project. You need someone who will vouch for you that you delivered what you are claiming you delivered.

      4.) Yes, list your brother as the sponsor.

      If you get audited, don’t sweat it. Be as honest as you can and you’ll breeze right through. Just go in prepared to be audited. Get the contacts. Throw as much data into the PMI app as early as you can. It will count you down as you get closer to hitting the requirement. Go in with the big projects first. Only put in enough data to qualify. Don’t gold plate this thing! Meet the requirements and get that test scheduled.

      Good luck!

  17. Hi Derek,
    I wish I had come across your valuable blog before-hand, but that’s life.
    To make a long story short, I have been audited and I am close to giving up because of many of the challenges mentioned by other entries in your blog; my question is:
    When I submitted my application I -as you say “I gold platted” it- by including projects that amount for further more than the required 4500 hours;if I submit the required documentation (and signed forms) for 5000 hours (but NOT all the initial projects), you think PMI would accept it or instead they will considered that my application is not complete?
    Thank you!

  18. Derek, my PMP application got selected for audit. I had mentioned my ex-colleague’s maiden name as supervisor. Now when she signed the audit documents, she has signed with her new name (Her first name stayed the same,last name has changed). Are there chances of my application getting rejected?

  19. Hi Derek,
    I have ben selected for audit, and i have collected all the forms and letters required.
    My question is, one of my previous supervisor’s title is “xx engineer”. i have selected him as manager while filling the form, since he was my supervisor in the project. Is that a problem? What should i do?

    1. Suzan, you’ll be fine. Titles are not important. You can have your previous supervisor sign the audit documentation, seal the envelope, and then sign the back of the envelope. Don’t worry.

  20. Hi Derek,
    I want to apply for PMP this year. But these conditions worry me a little bit, and I am afraid of audit.
    I have a bachelor degree, but I got it after 3 years of college – that is the rule on my University in my country. After that I finished the 4th year, but in the same time I worked on one big project- because formally I had a degree.
    Will PMI accept my experience on this Project?- which I started with 3 year degree, during my 4th year old college.
    I want to apply according to condition: bachelor degree+4500 hours+35 hours of education.

    Please let me know.

    Thanks much,

    1. Dan,
      You’ll be fine.
      When you claim the bachelor degree, PMI strips away the condition for the extra required hours. You only get into an issue of shared hours when you have projects in parallel. In the event of the audit, take a picture of your bachelor degree.

      Good luck on the exam!
      Don’t worry about the audit.


  21. Hi,
    I have been selected for PMI audit for pmp exam. I have couple of questions on the audit.
    1. In the application, i have given my previous project manager details. But i am not able to contact one of them. What can i do in this case.
    2. PMI says that my manager should sign the verification form as well as sealed envelope. One of my manager will be sending the form to me through mail. Should he sign in the mailing envelope outside cover(where my home address will be written) or a separate envelope inside the mailing envelope(Addressing PMI)? Please clarify

    1. Here are my recommendations.
      1. Line out the specific information related to that project manager. Add information for someone on that project who can vouch for you.
      2. Have the manager sign the form. Put the signed form into an envelope. Have the manager sign across
      the seal of the envelope. PMI wants to ensure there is no tampering. Have the manager mail the sealed envelope back to you.

      When I did this, I took each person to lunch, had them sign the document and envelope in front of me, and then I put each envelop into a FedEx envelope. I then FedEx’d the signed/sealed envelopes.

      1. Thank you so much. One of my co-worker is ready to sign the form for me since i could not contact my manager. But is it okay if the contact information in my application (My manager) and verification form (Co-worker) differs?

        1. In the end, PMI wants someone who will confirm that you did what you did. This kind of thing happens all the time. I recommend others assume they will be audited and make sure someone agrees to sign the documentation. It is ok if the information does not match the original form. If PMI has any questions, they will reach out to you and you can easily explain the situation.

      2. Hi Derek
        I have one more question on our previous discussion, you said i can get verification signature in the experience forms from a different person (Not mentioned in the application) who know about my experience in the project . What reason do PMI accept in this case? Because one of my manager is in a different country and another manager is not easily available to contact. Shall i give the same reason to PMI? Do they accept or Will there be any problem?

        1. I would say your situation is more common than not. We work on projects, our managers either disappear or are not available. That is reality. Just give the truth. They will accept the truth. I’ve never known anyone to be rejected.

  22. Hi Derek, Can you please advise some good pmp exam simulators (Free and paid as well). What percentage i should get in simulator to pass the pmp exam?

    1. LP,
      Back in the day, I used RMC Project Management (now RMC Learning Solutions) exam simulation software. It had the exact same look and feel at the exam and the questions were similar to the PMP exam. I don’t know what percentage you need to get. If anything, use it to prepare yourself to take a 3 hour exam. It’s physically hard to just sit there and focus for that long.

  23. Hi Derek
    Thank you so much for your clarifications on audit. My application is approved after audit. Can you advise on the mock exams taken and my scores in that. Please advise my readiness for the exam.

    1. Oliver Lehmann(175 Questions) – 74%

    2. Simplilearn (200 Questions) – 77%

    3. Cornileus Fitchner (170 Questions) – 79%

    4. IZenbridge (100 Questions) – 80%

    5. Headfirst PMP test(200 Questions) – 77%

    6.Pmzest 100 questions – 62%

    7. Oliver Lehmann 75 questions)- 73%

    8. PMStudy (200 Questions Free test) – 82%

    1. LP, congratulations on passing your audit! I do not follow any mock exam sites. All I could do is tell you what I used (mentioned earlier). I can not advise you on your readiness for the exam. Sorry!

  24. Dear Derek , My application has been chosen for audit, in application I had equally distributed my working hours as 2956 (initiating) 2956(planning),2956 (executing) 2956(monitoring) and 2956(closing) the project. As i have 8 years of exp in civil structure and I was assigned here and there.
    My Project manager will confirm and he is signing the verification form
    , so is that the reason I was chosen for auditing, am I in trouble?

    1. Memon, though the equal distribution may have triggered the audit, if your project manager signs the verification form, there is nothing PMI can do. By PMI challenging you, they hope to cut down on fraudulent applications. They may ask you to supply some deliverables to support your claim. You’re not in trouble, unless you lied. Even if you did, if you’re PM supports you, PMI will have to back down.

      1. Hi Memon, This is Kushal and my application was selected for audit, however i failed the audit on account of description of my projects. Can you please share your application form so that I have a better idea when I resubmit my application. My email :

  25. Hi Derek,

    I am glad i found this post. I paid the money and bingo audit email followed. I am collecting the document and I just realized i have overestimated my 35 contact hours training. When i submitted the application i just put the hours that training lasted however with audit i was gathering certificates and that is when i realized that they mentioned contact hours on it and thought its above 35 its less than what i reported on my application. I was thinking to call them and see if they can help me fix the application. Is that good idea or any other suggestions?

    1. It never hurts to give them a call first but I’ve discovered when you get audited, the people on the phone read from a script. If I understand what you’re saying, the certificates don’t add up to the required 35 contact hours? Are you saying now that you don’t have the 35 hours to qualify for the exam? Do you have additional hours of training you can add to offset what you claimed?

      1. Hi Derek,

        I have 37 contact hours reflecting on my certificate, however i have reported 42 on my application. This stupid confusion happened because i just added duration of class instead of checking on what was noted on certificates

  26. Hi. Derek. Came across your blog. Wanted to see if anyone has ever failed an audit like I did. I am a PM working in a strong matrix organization. I been here for 6 years. Submitted my application and it was approved. Head of the PMO signed all my forms. They failed my audit because they said my experience on my form did not prove that I followed the 5 process groups. None of my contacts were contacted. My manager thought what I had on the form was sufficient. Contacted customer care and they were no help. Said someone would contact me in a few days to discuss why my application was failed. Really? If there was lack of evidence then why did they approve my application. There is no question that I meet the requirements of a PMP. So not sure why they didn’t follow through on the audit before they failed it.

    1. Tammy, same thing happened to me when I was audited (was told I was going to be failed). PMI said my experience was not sufficient. I had to pull teeth with support to get an answer of what sufficient meant. I was told that I needed to rewrite my experience from a deliverable perspective. I wish they would have told me that on day one and I could have saved a lot of time and pain.

      Don’t let it go. Keep calling back and being persistent, if getting the PMP is important to you. The person who failed you may not have ANY experience in this domain. They are merely working from a script. It’s like calling any customer service. If you are in the right, keep asking for a manager.

      1. Hi Derek – I recently failed the audit. I was surprised! When I contacted PMI, they told me that I should just change the project description including how I implemented the projects in a different way. I have more than 8 years PM experience and a graduate degree. Do you have a sample of what they exactly want in the explanation of the experience in terms of deliverables?

        1. PMI actually rejected my first audit submission. I asked them the same thing. Fortunately, the person on the phone did give me feedback. Here are some of the deliverables that passed the audit:

          [+] Scope Statement
          [+] Project Charter
          [+] Summary Web Site Project Plan
          [+] Web site diagram
          [+] Web site content checklist
          [+] Web site functional checklist
          [+] Work Breakdown Structure
          [+] Risk Plan
          [+] Detail Project Plan
          [+] Change control document
          [+] Beta web site prototype
          [+] Weekly status reports
          [+] Configured Web and DB Server
          [+] Completed web site
          [+] Project Version Burned to CD
          [+] Acceptance signoff document
          [+] Management Feedback survey

  27. This process is a joke, at least for me it is. I have over 9 years in PM but being mainly contractor jumping from 6 months to maybe a year contract here and there. What am I suppose to do call the place I worked 5 years ago for 6 months and say “hey Joe remember me, can you please …” this is non sense. Some manager or coworkers don’t remember you, or you didn’t keep in touch with them so its stupid to contact them after 3 4 or 5 years. Either all candidates should be going through Audit or no one. If PMI is solid org they should do what other companies do when hiring someone, Candidate provides names and Company making sure to verify that Candidate worked there.

    1. Alex, I’m not going to disagree with you. When I contacted PMI, they said they just don’t have the resources to audit everyone. So, they do a random audit AND when they audit, they are doing a cursory review. The audit process is just a deterrent.

  28. Hi Derek,

    I need advise. My ex manager signed the experience verification form when I receive the package, I’ve only aware that he never sign across the seal of the envelope.

    He is abroad and hardly to get in touch with him. He left the company few months but he is my superior for all my project.

    1. Nancy, I have never heard that one before! My answer may sound a little questionable but this is what I would do. Reprint the assessment package. Get a colleague to sign the audit document and then sign the envelope. Your ex manager signed the document. There is no disagreement about that. If PMI asks, it’s the truth. Now you need to comply with the PMI rule. Make sure you get an identical signature on the seam of the envelope and get that package FedEx’d to PMI.

  29. Hey Derek,

    If I planned my own wedding and based a project off of that, when apply for PMP exam, what would be the organization name I would use on the application? Also, who would I name as the Project Sponsor, myself or my wife?

    1. I would call it the Jamell and Wife Wedding and put your wife as the sponsor. (you need that name in the event of audit). Assume you will be audited and the process is a lot less painful. Put names down from people who you know you’ll be able to get a signature from.

  30. hi derek, i failed the audit and was told that i did not have sufficient experience and i needed to rewrite the project descriptions. will they be more strict when i reapply? i am PARANOID about the project descriptions. can you give me a detailed example?

    1. Kacey,
      The people who are passing or failing you on the audit don’t necessarily have project management experience. Therefore, they follow guidelines. I don’t think they’ll be more strict. I think they just want to follow the guidelines. Here is exactly what I submitted to PMI for 1 of 11 projects:

      Project Title: Krump Dental Website
      Description: Corporate website for Dr. Krump DDS
      Objectives: Successfully deploy corporate website on time and on budget.
      Key Deliverables:
      [+] Cost Estimate
      [+] Site Diagram
      [+] Wireframes
      [+] Work Breakdown Structure
      [+] Project Plan
      [+] Weekly Status Reports
      [+] Completed website
      [+] Project Burned to CD-ROM
      [+] Customer acceptance signoff document
      [+] Customer feedback survey.
      Project Outcome: Successfully closed project with deployment to production.

  31. Thanks for your feedback! Would love your opinion on this:

    Objective: Create and implement a new departmental SharePoint site.

    Deliverable: SharePoint site

    Software used: SharePoint

    Responsibilities included:
    IN- developing project scope and desired outcome
    PL- gathering stakeholder requirements, document collection
    EX- building the site, managing staff training
    MC- manage communication to stakeholders, schedule control
    CL- archiving documents, customer satisfaction measurement

    1. This is pretty good. To be clear, they may ding you on responsibilities.
      Part of this will depend if you were involved in the full lifecycle or not. If you were just there for Inception and Planning, your Outcome would be a requirements document or something like that. Remember, outcomes over activities or deliverables over responsibilities.

      Try something like:
      IN- Finalized scope document
      PL- Finalized requirements document. Artifacts collection.
      EX- Completed primary Sharepoint site. 3 Subsites. Completed training plan.
      MC- Communications plan. Integrated master schedule
      CL- Archived documents. Customer satisfaction survey.

      Now, if you’re not comfortable with that, include the activity with the deliverable. Created and managed integrated master schedule.

      Lastly, what was the outcome?
      It was a SharePoint Site in a Production environment.

      All I can really tell you was I submitted 11 projects that looked kind of like what you have and they kicked it back. I had to resubmit (after sweating bullets). What passed (the second time) was my previous reply.

  32. Hi Derek

    Hoping for a bit of feedback here – I applied to write the PMP and was notified I was being audited. No problem, I had read enough online to know it was more of a hassle than anything, but not too big of a deal. I documented everything properly, had all my forms signed by the manager of the project and sent the package back to PMI.

    I’ve just found out my application has been rejected. The main issue comes down to the majority of my experience coming from my 4+ years spent working for major events centre. Apparently I have failed the audit due to several of my projects having similar names – we would run events on a yearly basis, but each year they would obviously be very different due to changing requirements, different stakeholders, different deliverables, etc. which were all outlined in my forms (which were verified by the Events Manager).

    I also used the time I spent planning a wedding as part of my experience, but was told this was not permissible as it was not performed within a “professional organization and as such does not meet the requirement of “professional project management”.

    I’m currently taking some project management courses part-time while working, and had discussed my application with my instructors who seemed very confident with my experience. Am I completely out of luck here, or can I try to appeal?


    1. Sierra,
      The challenge you’re running into is the people at PMI who are passing or failing applicants are following a checklist and are not necessarily using experience and expertise to make the judgement call. They should offer you an appeal. If they refuse, I would recommend that you think about suing. Sound excessive? Maybe, but think of the potential lost revenue. Think of the mental anguish you’ve suffered. First, reread the requirements. I’ve heard of others using wedding planning, PTA planning… as experience. Perhaps PMI updated the requirements. Regardless, they should allow you to resubmit.

      Good luck!

  33. Hi Derek,

    I have some doubts in the 2nd page. My ex boss and me didn’t know how to fill the Organization and address line because currently, He doesn’t work on the company we did the project. Also, I don’t know if the title line is referred to job title that he had or project name?

    Please, could you give me an example?

    Best Regards,
    Cesar Miranda

    1. Cesar,
      On the first page, it will actually list “Project Title”.
      On the second page, list your ex boss’s name, the title he had at the time of the project, and the name and address of the company at the time of the project.

      Name: Bob Smith, PhD
      Title: Branch Chief
      Organization: National Institute of Health

  34. Hi Derek,

    Please could you tell me how to fill the contact information area? I don’t know what to put in the organization, title, and address line because my ex boss is out of the company we did the project so I don’t know if in the organization and address line I have to put that company’s information and Is the title line the project name?

    1. Cesar,
      On the first page, it will actually list “Project Title”.
      On the second page, list your ex boss’s name, the title he had at the time of the project, and the name and address of the company at the time of the project.

      After that, list your ex boss’s PERSONAL phone number and email address.
      PMI has the right to contact him to verify your participation in the project.

  35. Hi Derek,
    I have received following message on my audit application.
    Your application audit has been failed due to “no fault,” meaning you can reapply anytime and that you were unable to comply with the candidate audit due to your application not meeting the minimum eligibility requirements”.

    Does it mean that I can submit a new application?
    If yes, then does new application details should be aligned with details of previous application? Especially the total hours under each process group?
    Please advice.

  36. Hi Derek,

    After going through all these comments, I feel my case is same as what you have discussed above.
    Do you think I can go ahead with resubmitting the application by modifying project details in a required format.

    Appreciate your valuable inputs and thoughts.
    Kindly suggest ASAP.


    1. Malathi, it’s usually a formatting thing. The audit selection was completely automated and random. That’s the good thing. The bad thing is the audit review process is completely manual. Yes, reformat your application and resubmit. As long as you have the qualified hours of experience, more often than not, it’s just formatting.

  37. Hi Derek,

    I have failed the audit for a “no fault” reason. It says:

    “The projects you have listed on your application do not meet the experience requirement because the deliverables you documented do not indicate how you lead and directed a cross functional team in all five process groups (initiating, planning, executing, monitoring and controlling and closing) across all your projects submitted on the application.”

    Also, my educational document and 35 hours were approved without any issue. The description I had listed for one of the three applications is as below. Do you see an issue here? What in your view happened here? Appreciate your help in this regard.

    “As part of DBS’s Image processing system project, I was involved in:
    1. Working with the client team to come up with the project charter
    2. Creating a work breakdown structure and preparing a scope statement.
    3. Conducting project kick off meeting with all stakeholders involved
    4. Doing a make or buy business of the software to put in place for the project.
    5. Collecting the work performance data and doing resource management to put resources on project.”

    1. Jay, think through the type of deliverables that exist in each of the process groups. List out those deliverables. Also, PMI is looking more for a leader of the team, not a participant.
      You didn’t “work” with the client team. You LED a client team.
      You “Defined and delivered a WBS as part of the the overall project plan and defined and delivered the scrop statement”…

      PMI wants to see leadership and they want to see deliverables listed.

  38. Hi Derek,
    I want to thank you for the help and valuable suggestions!
    I cleared audit finally 🙂 and will now start preparing for the final milestone.


    1. Hi Malathi,
      Congratulations on your clearing of the audit !!
      Incidentally, I am in the same boat as you were few days back, failed the audit for “NO FAULT” reason. I was told that through my project statement, the PMI does not think i lead and directed the projects. In my view, I could not put in correct words on how I did the projects.

      I would love to know, what changes you did to your experience form in order to clear this audit. Was it only the wording of the project description or anything else as well ?

      Eagerly await your word on it, will be a big help.

  39. Even my application has been picked up for audit.I have mailed all the documents mentioned in the audit package and waiting for audit results.Is there any possibility of failing the audit because of project description?.Because after submitting the application,PMI might have already gone through the application and given approval to proceed for the payment.

  40. I passed the audit successfully..You are right derek.I was fearing that my application was selected to audit because of faulty project description and I would fail in the audit because of that.But now its clear that selection of application for audit is comletely random and there are nothing called audit triggers.

  41. Hi Derek,
    I got my audit result today and I failed for no fault reason. I just want to know how soon can I re-apply for the exam.

    1. Mimi,
      I’m getting told by a lot of people that they are being failed via “no fault”.
      PMI cannot verify education or experience through no fault of your own. There is no suspension period and you cannot reapply until you can provide the experience hours and document them.

      You should be able to avoid this by making sure you have all your documentation before you submit your PMP Exam application. If your education or experience cannot be confirmed, through no fault of your own, then PMI will still let you fail the audit. Make certain you have the correct contact info for people! You may reapply as soon as you have your experience hours documented or confirmation of your degree.

  42. hi Derek,

    PMI said my manager must provide following :
    Their descriptions seem to include the five process groups needed to meet the experience requirements. However, we need clarification from you that she performed the duties of Project Manager as defined below on each project (attached), the project title, and a brief objective.

    • Perform their duties under general supervision and are responsible for all aspects of the project for the life of the project
    • Lead and direct cross-functional teams to deliver projects within the constraints of schedule, budget and scope
    • Demonstrate sufficient knowledge and experience to appropriately apply a methodology to projects that have reasonably well-defined project requirements and deliverables.

    what I would like to know is, do we have a format to follow in order to submit those. my manager only did the title, the objectives and showed the teams that I was leading and the budget for the projects. is there anything else that we missed? please assist.

    1. Mimi,
      I’m surprised by the phrasing of your comment. PMI shouldn’t ask your manager for anything. This is all your responsibility. Did you get audited or are you still completing the application?

  43. My supervisor on the project in 2011 is no longer in the organization. In the application I put down his email address and telephone as they were in the past. I was not aware that he left since. I have been audited and he needs to sign the audit papers. Can he put his personal email address and telephone on the second page where he needs to verify my experience? Thanks,

  44. My PMP application is being audited. I was preparing to start the process of documentation according to the guideline sent by PMI in the email. But then I had a discussion with my REP head(Registered Education Provider – where I took 35 PDU training) and he insisted me that I send it as email to the email id mentioned in the audit report and no physical copies required. I contested him saying that current PMI guideline doesn’t say so and no internet forums either. But he said, many candidates from his REP centre did the same way and he said to trust him. Do you have any idea whether they accept these scanned copies sent through my email and my previous manager’s email ID? Thanks a ton in advance!

    1. Venky, are you saying you were told to “email” your audit package in and not send a physical package? I recommend you follow the documented guidelines unless PMI informs you to do otherwise. If the REP head is that confident, I would ask for references to those people who followed that process and passed the PMI audit. Good luck!

  45. I hope I didn’t mess up.

    So, I was selected for the audit. Mailed out experience verification forms to managers by mail (some within the country and some international). Received back signed forms in sealed envelopes with signatures on the envelope flap from all managers.

    Then, i might have messed up. None of my managers actually addressed the envelopes to PMI and, without checking, I put those sealed envelopes in a large FedEx envelope with my education certificate copies and shipped them out to PMI.

    In all fairness, since I was going to gather all signed envelopes and ship them out as one package to PMI, it didn’t occur to me that there was a need to address sealed envelopes to PMI as well.

    Is this going to be a problem? What should i do?

    1. Ali, that’s exactly what I did. I put all sealed envelopes into a FedEx envelope and sent them out. The important thing was getting those signatures across the sealed envelope seam. You should be fine.

  46. Hi Derek,

    In one of my Project Descriptions, my manager will not sign off on the document because she does not agree with the language I used. It was clear to me that I was managing the program (and clear to others in the organization) but she said that the language should say, “I assisted with the management” not “I managed” . She wants to edit the project description in this way (by hand) then she said she will sign. Is this allowed? Will PMI accept a project description audit form that has been edited?

    I do have another superior who was working on the project with me, she wasn’t my manager but is willing to sign off on the document as is knowing that I was writing the experience description from my perspective. Would this be a better option knowing she would sign the project description as is, with no edits?

    2 Options
    1) Manager listed in the application signs off on experience but edits description to read “assisted with managing the project” not “managed the project”
    2) Get another superior to sign (who is now retired as of Dec 2015 but worked with the Organization for 25 years). She has detailed knowledge of my work experience and worked on the project with me.

    Thank you for your help! I have read this entire forum and others and haven’t been able to find an example like this.

    1. Do NOT let the manager edit the description to say you “assisted”. I can almost guarantee you will fail the audit from that.

      I strongly recommend you get the other person to sign the document and make sure you have HER contact information listed on the application.
      In the end, it doesn’t matter who signs the document. You need someone to corroborate your story.

      Good luck!

  47. Awesome thank you for the fast response!

    One quick last question. Since I already submitted my application I cannot make any changes to it to get Her (my other superior) contacted info listed on the application (correct?). Do you mean get her contact info listed on the Project Experience Audit Report form?

  48. Dear Derek
    I have been audited in my first application for pmp and unfortunetly failed. I was shocked and hopeless. Our preperation pmp teacher advised us fill in your experiences shortly in your app. My classmates and me did that. Our writtings were almost the same format. They were passed in the audit but me no. I have more than 3 years related work experince as a project manager and i can apply again with more details and documents. Actully my maneger wants me do that again. What is your suggestion? May i reapply right now after 2 weeks from my first audit fail, or i should wait for 1 year or ….
    Please help me
    Best regards

    1. Nima, I’m sorry to hear they failed you. Just as soon as you’re allowed to resubmit, you should resubmit. I often wonder if they fail people to meet a quota. It’s a manual and faulted system. Don’t take it personally. Audits are completely random.

      1. Dear Derek
        Thanh you so much for your fast and kind answer.
        Just a question: should i mention in my resubmit to first failed audit ? For example, should i put a extra letter in my pack about changes and the items that i add in this pack?
        And does it help, if i put some project pictures and project documents in my pack?

        Thank you again

        1. Nima,
          Imagine you’re calling tier one technical support, while you know what you’re talking about and just want to make them understand. But, you can’t! They are following a script. That’s you and this audit. You need to stick to what is required. Do not provide anything extra. They want to know that you are a leader and that you had deliverables or outcomes on your projects. When you resubmit, act like this is your first time.

  49. Hi Derek,

    Thanks for writing this great post!

    I got audited recently and failed it due to “Non Fault”. The reasons Audit Team gave are as below:

    “you listed project work experience during an internship where college credit was received is considered non-professional experience, the deliverables documented appear operational and administrative in nature, and since you did not summarize key project deliverables and outcomes by Process Groups.”

    I started my full time postition at 2014 Jan. Before that I was doing paid part time job at an IT department and leading several small projects during my Master degree study.
    Before I filled the application form, I did call PMI and asked whether they accept internship/experience and was told “Yes” as long as I was leading the project as a project manager.

    I understand I didn’t do a good job writing the project descriptions but was confused whether the wording is the main reason or they won’t accept internship/part-time experience associated with colleague credit? If just the wording, I am ready to re-submit the application. Did you encounter such cases before?

    I wrote to the audit/certification team last week but have not heard yet…

    Thank you in advance!

    1. Anna, I’ve been in your shoes. You probably won’t hear back from the audit team. If so, I would be impressed. My initial audit filing was kicked back because of the project descriptions as well. Look at the images I attached in the blog. You’ll see how I described my projects merely with bullet points of deliverables AND PASSED THE AUDIT. Stick to listing outcomes.

  50. Hi Derek, I failed the audit. I am submitting application again. I prefer to change the name of the person to a colleague instead of my manager as he is on vacation now. Would that be ok? or will PMI refer my previous application and my current one and use that as a reason to fail me again.

    1. Hello Derek, I have written as Project contributor for all the 4 projects that I have mentioned. Could that be the reason I have failed? I have emailed them but have not heard back yet as to why they failed me. Feel sad thought.

      1. PMI may very well fail you if you list “Project Contributor” as a title. They want you to be a “manager” or “leader”. I have heard others being failed for this exact reason.

    2. Vimala,
      Use anyone on your application who will vouch for you. PMI does not know the difference. To anyone who reads this, when you fill out your application, always use people who are readily available to you to verify your involvement on a project. PMI will not refer to your previous application. They are not looking for reasons to fail you. They have a very narrow script to follow and limited resources.

  51. Hi Derek,

    my application has been selected for audit. That is when i realised that I have made a mistake in entering the year of degree award in pmp application which should have been 2005
    I entered the start year of degree course which is 2001 !
    What should i do now ?

    1. Deepak,
      It shouldn’t matter the year of your degree. Just by having (proof of) the degree, you don’t need as many hours of experience to qualify for the PMP. When completely your audit, answer as honestly as you can. I found getting the signatures took the longest. Good luck!

  52. Dear Derek,

    I was shocked and never tough that i will fail the audit with all my experiences in the field and project management and tough it’s the end of it, but met my Director last week and he told me not to give up. So i come across your blog and here i am asking for your advise.

    I’m having 16 years experience in marine, oil and gas but my latest education is high school diploma and currently taking night class for gaining my degree.

    In PMI application i only shown my high school diploma, all my audit document are signed by my mangers , my hours in the project is clear. and this is what i write on one of my project experience.

    “E-House substation Project: PROJECT DETAILS
    Initiating the Project
    Planning the Project
    Executing the Project
    Controlling and
    Monitoring the Project
    Closing the Project

    Its an EPCC Project and has deliver 17 out of 29 set of modulerize Electrical house substations.
    The objective to design, procured, fabricated and assemble structure and support system of the substation
    and integrated the equipment installed for pre commissioning prior delivery for complete commissioning
    with Site Plants.
    I’ve involve in the project start from the bidding stage, project award and then assigned as Construction
    Manager to lead project Planning, Execution, Monitoring, Controlling and Closing of the project

    However this is response from PMI audit team,
    “Thank you for submitting your PMP certification audit materials. After thorough review, your application was closed based on the work experience presented. We were unable to determine how you led and directed across all project domains (initiating, planning, executing, monitoring and controlling, and closing). It is required that candidates show that they led and directed the project as identified with the tasks, knowledge, and skills specific in the PMP Exam Content Outline. The PMP candidate is not required to show experience leading and directing projects in all five project domains for each project, but must have this experience within the total number of experience hours and in their project deliverable descriptions.

    So now, can you advise me where did i go wrong? is it cause of my education? my manhours allocation? my description? my position cause being titled of Construction Manager instead Project manager? or is it just my luck?

    When should i re apply for audit? within 1 month after the letter or 1 years after application or should i wait until my degree graduation?



    1. Donna, I’ve seen this before.
      “We were unable to determine how you led and directed across all project domains”
      First, this has nothing to do with education. If you don’t have a degree, you just need more experience hours. Second, they do not want you “involved” in the project. They want you “leading” or “directing”. That’s a new requirement in recent years. Use language that says you’re in charge.

      Keep your responses short and to the point.
      Led kickoffs of projects [Initiating], Directed teams in weekly status meetings [Controlling and Monitoring]…
      Be very specific as to the deliverables and list them. Deliverables could include documentation (reports, plans, schedules) or actual client deliverables like components of the substation.

      The people who are doing the audits are checking a box. Make it as easy for them as possible. The audit is completely random so I would submit as soon as you’re able. The only reason you would want to wait is to lower the required experience hours that go with having the degree. Good luck!

      1. Dear Derek,

        Thanks for the advise. Its give me new prespective what do audit team has for references on auditing.

        My experiences hours are more than needed, so looks like only how i explain my self.

        Will re apply again now, wish me all the luck.

  53. Hi Derek,

    Recently, my PMP application has been selected for audit. Met my manager to get the experience verification form completed. Upon looking at the responsibilities, he didn’t agree on three of my responsibilities and told me that he is going to write his feedback. I have all the supportive documents and ready to mail them to PMI, including the signed experience verification form. Will the Manager’s disagreement on my responsibilities will cause any negative impact? Please advise.


    1. Anbu, ask for your manager’s feedback privately. All you care about is that signed verification form. If your manager writes commentary on your audit form negating some of the things you claim, it could cause you to fail your audit.

  54. Hi Derek,
    My PMP application has been selected for audit. I cannot get my managers to agree with the language I used to describe my work experience. Is it ok to get other peer to sign the document, while the original persons details are still on the document. Is it possible for PMI to ask the reason for getting other person to sign the document.

    1. Santosh, sorry about the troubles you’re going through. Yes, write down a name and contact info of someone who will back you up. If you get someone to back up your claim of experience, PMI will honor it, out of fear of litigation.

  55. Hi Derek,

    My supervisor under whom i had worked had left the organization where i was there. So can i mention the external email Id like a gmail/yahoo for the supervisor or does it need to the earlier organizational email ID( That id must have been deactivated by now i think)?

      1. Thanks Derek for your swift reply! So, it doesn’t matter whether it’s a PERSONAL email ID (gmail, yahoo, etc…) and NOT an official/work email ID?

        1. No, it does not matter. You just need to provide contact information of someone who will vouch for your experiences. PMI not being able to contact someone is one of the most common reasons applicants fail the audit.

  56. Hi Derek,

    I failed the PMI Audit 2 years ago because they felt i do not have enough experience leading and directing projects.

    I want to try again this Year. Please What are the chances I would get audited again?

    1. Henry, audits are completely random. Don’t take it personally. Knowing now what you know, go in with the expectation that you will be audited. Make sure the people you put on your application will vouch that you do, indeed, have enough experience.

  57. Hi Derek,
    While filling my PMP apllication, I wrote “Siemens AG” as my organization in place of “Siemens Ltd.” (Indian arm of Siemens AG) by mistake. I also used the same name “Siemens AG” in the description part. Now my manager wants me to change it to Siemens Ltd. What should I do. Is there any way to change it.

    1. Rajat, once you’ve submitted your application, that’s it. You’re committed. Once you get your PMP, it won’t be public record or anything. Is everything thematically correct? Is so, ask your manager to work with you. If you got audited, make a physical edit on the printed copy and initial it. Get that signature!

  58. Hey Derek,
    I failed my first application audit, partly because my descriptions weren’t up to snuff and partly because they mistook two similar projects for an iteration of the same. I was told that I will be re-audited if and when I apply again. I have reworked my descriptions and am wondering if they will be comparing my previous application to the new one. I don’t want to edit projects that I’ve already submitted, only to cast doubt on the whole application.

    Also, how strict do the process area (IN,PL, EX, MC, CL) hours have to be to the average percentages provided? My Executing hours for some of my longer, and even my shorter, projects are much higher than for the other process areas.

    1. Terry, redo it like it’s a fresh submission. Don’t worry about the old one. For the descriptions, make sure you include outcomes or deliverables. They are really big on that. Not just “doing”. Also, don’t worry about the process area distribution. You have to have at least 1hr in 4 of the 5 areas. Maybe you close out projects? Maybe you commonly kick off projects? Whatever, you just have to have some experience in all 5 areas. Don’t try to mimic the bell curve averages. On my submission, several of my projects were 100% EX, MC. A few projects, I was 100% IN, PL. Overall, you need coverage.

  59. Hi Derek,

    I’m in the process of filling out my PMP application. I’m currently working on a big project that it’s yet to be closed. I’ve literally implemented and gone through all the first four process groups but not the the closing process as yet. Having said that, how should I deal with the Closing hours for this project?can I leave the closing process hours to be ZERO for this specific project as it’s yet to be finished/closed?

    1. Saif,
      if you have at least 1 hour of Closing in another project and you now have enough hours to qualify for the test, I recommend you just put a 0 on Closing for this project and get on with submitting the application. You don’t have to have hours in every process group for every project. You should be fine. I actually don’t think the application will let you submit if you have a sum of 0 hours in a process group across all projects.

  60. Hi Derek,

    Please advise me as my title is Bids Manager, is this would be a problem form me to apply for the exam.

    And as Bids Manager I handle a lot of projects with 2 to 3 months duration; do I have to list them all down ?

    Many thanks,,

    1. Faisal,
      Your title should not matter, as titles vary from organization to organization. Yes, list each of the projects, the knowledge areas and process groups where applicable, and the hours related to each. Being your projects are shorter in duration, you’ll just list more. Don’t worry. I had a lot of projects listed on my application as well.

  61. Hi derek!

    I have submitted my PMP application yesterday, it is still under PMI review.I realised that i had calclulated my hours wrongly and i want to correct it.Also i want to make my roles more descriptive.Is there any possible way to have my application edited? Can i call the PMI customer care to have application edited? Kindly advise

    1. Joshva, if the hours were too low, the online form should have caught it. If you think your hours are just off or if your roles are not descriptive enough, just wait to see if PMI accepts the application or not. They’ll let you know if they take issue with anything. PMI has a very specific application process. Please understand they have thousands of submissions a month and limited staff. If they reject, then you have an option to edit. If they accept, start prepping for your test. The application goes away, after you get your certification. Nobody looks at it again.

  62. Hi derek,

    I have built multiple websites for a start-up company. I was responsible from gathering requirements, development unto go live of the websites. I was the only one responsible. Can i list these as project management experience? Also the start-up company is not yet officially registered. Is this a problem?

    1. You absolutely can use these. Now, PMI has been getting strict over time when it comes to applicants doing work vs directing work. I would recommend you be careful how you word the outcomes or deliverables. Requirements documents, Websites,… (don’t say you “gathered” requirements or “developed” websites) Also, make sure you list someone who will support your claim. In the end, you can claim anything you want, as long as you have someone to back you up.

        1. When I was audited, I had to supply Name, Email Address, Phone Number, and have them physically sign the document.
          Any email address or phone number is sufficient. Just make sure you list someone you have access to.

  63. Hi Derek

    I have a project which is complete less closing, which can happen in a months time. Can i show this as my experience with closing 0 hours?

    1. You don’t need hours in all process groups on every project. It would be fine to have 0 in closing, as long as you have hours in closing for another project. If you know you will have hours in closing in the coming month, list the hours and the outcomes/deliverables you expect to have.

  64. Hi Derek,
    Its really nice to see your swift update/reply/suggestion for each individual queries. I need some suggestions for my current situation.

    I have overall 11+ years of IT experience and having more than 5 years of project management experience in India. 8 months back i left my job and came to USA on H4 dependent visa with my family. I felt this is the right time for me to prepare for PMP to utilize my free time and it might be helpful for my career growth.

    1. Am I eligible to apply and write the PMP exam in USA since i have PM experience in India?
    2. Currently i have 8 months gap in my work experience still am I eligible to apply?
    3. Few months back my Supervisor also left the organization, can i still provide his name and personal email id in the application? In case of audit, is there any risk if i provide supervisor personal email id/phone number?

    Looking forward to your suggestions.

    1. Madhuri,
      1. Yes, your experience in India qualifies.
      2. Don’t worry about gaps in employment. You just have to have sufficient hours within the required timeframe.
      3. You can provide anyone’s contact info who can vouch for your experience. Make sure they will be available, in the event of audit.

      Good luck!

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