Month: November 2010

Outdated Success Criteria

Outdated Success Criteria

I know this is going to probably get me some “hate” comments.  It seems like if I write about anything but a zombie, that’s what happens. But I do like to write about topics that make people stop and think. Think of this post a bridge between a historical project management and futuristic project management.…

Read More Read More

Black Friday & More

Black Friday & More

Black Friday has come and gone.  Thanksgiving is rapidly becoming a distant memory.  The TSA horror stories are rolling in.  I spent the better half of a week unplugged.  How about you?  Did you get any good deals?  Did a TSA agent touch your junk? We traveled to Bristol Tennessee to spend Thanksgiving with my wife’s side…

Read More Read More

Random Act of Kindness

Random Act of Kindness

My family and I figured we’d do something a little different this last weekend and went to see ICE! 2010 at the Gaylord National Resort.  But, this post is not about Dr. Seuss or Ice or the resort.  This is about a random act of kindness. The thought is fresh in my mind, mainly because…

Read More Read More

No, I’m Saying…

No, I’m Saying…

I was in a contract negotiations meeting for several hours yesterday.  The most notable quote came after the customer was asking for the basis of estimates for the scope of work being proposed. I think both the vendor and customer could have done a lot better if they had just valued customer collaboration over contract…

Read More Read More

And the Winner is…

And the Winner is…

Elizabeth Harrin! Congratulations, Elizabeth and her blog  A girl’s guide to Project Management, for taking home the prize at the ComputerWeekly IT Blog Awards 2010, in the category of Project Management. This is the 3rd year in a row Elizabeth has won in this category.  Take that as a hint people. Go read her blog! Like the…

Read More Read More

(Zombie) Customer Service

(Zombie) Customer Service

I’m currently enjoying Delivering Happiness, the book by Tony Hsieh of Zappos.  In the book, his approach to customer service reminds me a lot of what Seth Godin wrote about in his book, Linchpin.  For those looking to map this to an activity in the PMBOK, I see this falling under Manage Stakeholder Expectations (Executing…

Read More Read More