Tag: Kaizen

Real World Kaizen in Action

Real World Kaizen in Action

In October 2012 Superstorm Sandy hit New York City.  The results are still being felt today.  Relief agencies struggled to keep up with the demand for food.  Six months later, people in Rockaways are still hungry.  Toyota will donate up to 1 million meals, if you watch this video.  You’ll learn about things like Kaizen,…

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My Lesson in Process Improvement

My Lesson in Process Improvement

Regardless of your organization and goals, everyone is trying to do things better.  I commonly hear about management asking its people to do more faster, often with less. One major mistake I see time and time again are organizations trying to do things faster before really understanding their own processes.  If you don’t stop and really…

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Retrospective Shades of Gray

Retrospective Shades of Gray

The Retrospective I love retrospectives.  It doesn’t matter if it’s an informal process that occurs naturally as team members interact or it is a formal process that occurs at the end of a meeting, an iteration, or a release.  It’s an opportunity for the team and organization to make things better.  It most certainly is on the…

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Measuring Team Emotion

Measuring Team Emotion

Too many times, companies focus too much attention on metrics like Team Performance and Team Efficiency, while ignoring metrics like Team Emotion or Happiness.  This last week,  I worked with a company and team which did not make this mistake. At the  conclusion of the iteration, they held a retrospective. As noted on a previous…

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The Gemba Walk

The Gemba Walk

As part of a recent engagement I went to assess and coach a group of Agile teams out in Iowa.  Each morning, we would arrive before the daily stand-ups.  Each morning we walked around, listened in on conversations and got updates from the teams.  We quietly studied their large team boards and then how they interacted…

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PICK Charts and Kaizen

PICK Charts and Kaizen

I’ll admit, I’m no Lean Six Sigma Black Belt.  But as I was sitting in a management meeting the other day, I was impressed by a vendor’s Operations Manager, who was being touted as one.  The vendor has been running into some issues at the SOC (Systems Operations Center).  We asked the vendor to take…

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