Tag: Negotiate

No, I’m Saying…

No, I’m Saying…

I was in a contract negotiations meeting for several hours yesterday.  The most notable quote came after the customer was asking for the basis of estimates for the scope of work being proposed. I think both the vendor and customer could have done a lot better if they had just valued customer collaboration over contract…

Read More Read More

Know how to say no in negotiations

Know how to say no in negotiations

We’ve all had it happen to us. We were able to get a signed agreement in hand, identifying agreed upon scope of work. Everything for a fleeting moment is right in the world. Then it happens. That one stakeholder (you know who they are) comes to your desk and asks. “Can we add this one…

Read More Read More

Always have a plan B when negotiating

Always have a plan B when negotiating

Too many times people, including project managers, freeze like deer in the headlights when asked what their contingencies are.  Rather than get all dramatic, in the event you may not get your first choice, you should know what your other choices are and assign pre-qualifying criteria to them.  Be prepared to negotiate…EVERYTHING. I hate making…

Read More Read More

Mitigated Speech and Project Negotiations

Mitigated Speech and Project Negotiations

Mitigated speech is a linguistic term describing deferential or indirect speech inherent in communication between individuals of perceived High Power Distance. The term was recently popularized by Malcolm Gladwell in his book, Outliers, where he defines mitigated speech as “any attempt to downplay or sugarcoat the meaning of what is being said”. He described 6…

Read More Read More