Tag: Obligation

Lacking Empathy

Lacking Empathy

As a project manager, I personally believe empathy is one of the most important virtues.  I think it’s one of those attributes that makes us most human.  You can’t expect to take care of your team, or even customers, if you are unable to be empathetic.  Regardless if you can help someone, ask anyway.  Regardless…

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Reasonable Doubt

Reasonable Doubt

This last week, I had the honor and frustration of serving on a jury in a criminal trial.  By working with so many stakeholders in my day-to-day activities, I figured it shouldn’t be too difficult to use the same methods with witnesses and with my jury peers.  What was the goal?  Given the evidence, presented…

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Mitigated Speech and Project Negotiations

Mitigated Speech and Project Negotiations

Mitigated speech is a linguistic term describing deferential or indirect speech inherent in communication between individuals of perceived High Power Distance. The term was recently popularized by Malcolm Gladwell in his book, Outliers, where he defines mitigated speech as “any attempt to downplay or sugarcoat the meaning of what is being said”. He described 6…

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