Tag: Six Sigma

PICK Charts and Kaizen

PICK Charts and Kaizen

I’ll admit, I’m no Lean Six Sigma Black Belt.  But as I was sitting in a management meeting the other day, I was impressed by a vendor’s Operations Manager, who was being touted as one.  The vendor has been running into some issues at the SOC (Systems Operations Center).  We asked the vendor to take…

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What You Need Is Some Kaizen

What You Need Is Some Kaizen

While sitting in a governance meeting the other day, I heard how (before I joined the team) a vendor brought in some high paid six sigma black belts to try to bring the vendor governance workflow in line with my client’s governance workflow.  My client wasn’t sure what they got out of the deal, but…

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