Kanban

3 things you need to increase productivity

What I Believe

If you want to increase productivity, I believe you need 3 key things. In a previous post,  I wrote you needed ritual and motivation.  After some reflection, I decided to update that.  First, create a system to ensure you are always getting stuff done, regardless if you're motivated (though it helps). Second, create rituals to follow within the system.  Last, repeat those rituals until they become habits.

System

My system of choice, for my own work, is Kanban.  It's a method I use to manage everything I do.  In short, Kanban is a visualization of value flowing through a system. I use sticky notes on a wall as signals of outcomes I'm working toward. I have columns on the wall; To Do, Work In Process (WIP), and Done.  I also have the WIP column split into two rows. One row is for active work in process. The second row is for outcomes or work that is blocked.  I believe one of the keys to a successful system is having clarity around its design but also to have low overhead (effort to maintain the system).  It doesn't matter if I use a physical wall or a virtual one, the importance is either are in my field of view.  When on the road, I use a virtual Kanban. When at home, I prefer a physical one.

My supporting system is a Pomodoro.  A Pomodoro is simply a kitchen timer.  Like it or not, I respond really well to deadlines. One of my favorite quotes is:

A goal without a deadline is merely a dream.

Give me a goal with a deadline and I may not get it all done, but I'll make progress and get you something.  If I have a goal without a deadline, I can think something to death.  Like with my Kanban, I prefer to go with physical but I'm happy to use a virtual one as well. The important thing is the timebox. It's like personal sprints. (yep, like Scrum).  Make a commitment; get it done.

Ritual

  • Every morning, I review my (virtual) LeanKit board

  • I then review my physical Kanban board next

I review my Kanban board in a very specific order:  Done, Work in Process, Blocked, To Do.  [1] I do this to remind myself what I recently got done.  [2] It allows me to verify if I finished something the day before but forgot to pull it to done. [3] It gives me a chance to pull something off the to-do column and put it back in my backlog, allowing space for something of higher value.

  • I pull a card from To Do to WIP

  • When I'm ready, I set the Pomodoro timer for 25 minutes and begin work

  • When the timer goes off, I take a 5 minute break

  • Reset the timer for another 25 minutes, review what my next highest priority is, and begin

    • If I'm coming back from an extended break like lunch or dinner with the family, I still reset to 25 minutes

    • I continue this process until I finished work for the day

Habit

It's true if you get something done, regardless of the size and complexity, it makes you feel good (thanks to dopamine).  If something makes you feel good, it physically reinforces your behaviour to do it again.  You need a few quick wins (getting things to Done), to start releasing dopamine and establish the ritual for the longer term.  If you don't get outcomes, you're not going to keep doing something.  If you can create the habit of getting several smaller things done per day, you on your way. Habits are like safety nets. They are not for optimum productivity. They are there to ensure minimum productivity.  I recommend breaking work into small enough chunks that you can get something done every hour.

Summary

By doing these three things, you'll achieve increased productivity. If you can get inspired and motivated, your increase will be even higher.  Alas, inspiration and motivation are a different topic.  Until then, capitalize on the system, rituals and habits, until the next time you get inspired.

If you are looking for a system to work beyond personal productivity, the same rules apply.  Visualize your group or organization's continuous flow of value on a wall or board (physical or virtual Kanban).  Define timeboxes, like in Scrum, for teams to focus on work.  Take a short break at the end of each timebox.  Keep reflecting on the things you've accomplished.  Get that dopamine flowing!

Notes:  Picked up by DZone and viewed over 3,000 times in 3 days.

Work in Process - WIP

What is 'Work In Process - WIP'

Work in process, also known as WIP, refers to activities that have entered the completion process but are not yet outcomes. Work in progress (WIP) refers to all materials and partly finished products that are at various stages of the production process. WIP excludes inventory of time or materials at the start of the completion cycle and finished products inventory at the end of the production cycle.  That means you don't count the things you have not started or have not finished.

Work in Process vs Progress

I see the difference between process and progress as being very small but I want to make a distinction.  I see progress being anchored to physical goods at different stages of completeness on an assembly line and process being completion of any activity as part of a goal or outcome.  Your process could be as simple as To-do and Done.  If you are multi-tasking and have 5 things started all at the same time, you have a WIP of 5.

Personal Agility Tip

One of the secrets of managing your work in process is to only start work on things you actually have capacity to work on. When you have capacity, you can pull work into your "queue". Rather than accepting and starting every task that comes your way, limit the amount of stuff that you’re working on at any given time.  Focus less on starting things in your queue and more on finishing them, and I can pretty much guarantee you’ll get more done.

Personally, I know that I can only deal with three activities at a time before things start to get dropped. Know your personal limits and set them accordingly. If you’re working on something and you get blocked, don’t just pull in more work. Add a visual indicator that shows the item is blocked and continue pulling working to done. Once you unblock work, you can pull it the rest of the way through your system to done.

Have questions?  Ask me how I do it!

Lean Metrics in the Real World

Today, I was faced with the unfortunate task of renewing my driver's license. It's been 10 years since the last renewal and I remember the last time I was at the Maryland MVA (Motor Vehicle Administration) office, I waited for what seemed to be an hour.  We all know how painful the experience is.  You stand in line, you get to the front of the line, they tell you to go fill out some paperwork and then to get back in line. I will use the opportunity to teach others about lean metrics.

Lead Time

Lead time is the time between the initiation and completion of a production process.  In my case, I left the office at 09:00 and arrived back at the office at 10:00.  The lead time to get a renewed driver's license was 60 minutes.  Given my goal, the shorter the lead time the better.

Cycle Time

Cycle time is the total time from the beginning to the end of a process, as defined by you and your customer. Cycle time includes process time, during which a unit is acted upon to bring it closer to an output, and delay time, during which a unit of work is spent waiting to take the next action.  The shorter your cycle times (including delays) the shorter your lead time.

My cycle times included:

  • 15 minutes - driving to MVA office
  • 5 minutes - standing in initial line to be added to the proper queue
  • 16 minutes - wait time to get the front of the line
  • 5 minutes - actual renewal processing
  • 4 minutes - wait time to be given the new driver's license
  • 15 minutes - driving back from the MVA office

Cycle time is one of the key lean metrics

My hat comes off to Maryland MVA.  On their website, they provide current wait times at the different locations.  I took a screen grab before I headed to the local MVA branch.  This feedback was very valuable.  Given the service I needed, it allowed me to provide an estimate of my time away to others I was going to be working with today.

Throughput

Throughput is the the amount of material or items (people in this case) passing through a system or process per time unit. With an average cycle time of 5 minutes for the renewal process, the throughput in 60 minutes would be 12 people.  At first glance, I didn't see any real bottlenecks or delays in their system.  Given what I saw, I believe 10 people an hour is a reasonable throughput.

Understanding Lean Metrics

I hope this brief real world example of lean metrics is valuable to you.  When I was at a session for value stream mapping at Agile 2015, the poor guy leading the session kept getting lead time and cycle time mixed up.  The people in the room heckled the hell out of him. After reading this, that should never happen to you.

Lean Business Report Presented by LeanKit

Lean Business ReportYou've heard of the State of Agile survey?

Welcome to the Lean Business Report Survey!

I would describe myself as a whole lot of things, including a Lean Practitioner.  I was forwarded this survey and thought I would give it a go.  It only took me about 10 minutes and it felt great that I was able to contribute.

Why not help out?  Get started here >> Lean Business Report Survey


In the survey, you’ll be asked to share your experiences in learning, adopting or practicing Lean. LeanKit will compile and share the results in early 2016. Together, we’ll gain a deeper understanding of how Lean works for business.

If you provide your email address, you'll receive an early copy of the Lean Business Report and also be entered to win one of five $500 Amazon gift cards. Here are some quick facts to know before you begin:

  • The survey will take approximately 11 minutes.

  • Only questions marked with an asterisk (*) are required.

  • Your responses are completely anonymous.
Thank you again for your input!

Agile 2015 Twitter Feed

Looking for the play by play from Agile 2015? Check out the feed below

Podcast Interview on Personal Kanban

I recently spoke with Dave Prior to discuss Personal Kanban, the ways in which we've each used it to manage the work we have to do, and what it has taught us about ourselves and how we get things done professionally and personally.

Here are some links to people and things I mention in the podcast.

Personal Kanban - Book by Jim Benson and Tonianne DeMaria Berry Jim Benson - Super insightful and nice guy LeanKit - The digital tool to help manage my analog work and life Pomodoro Time 1.1 - Keeps me focused 25 minutes at a time

How to Add cards to a Kanban Board With Your Voice

I'm a fan of LeanKit, Personal Kanban, and Lifehacker.  So, what about adding cards to a Personal Kanban with no hands?

My LeanKit Personal Kanban

It's an awesome tool. It allows me to visualize and control my work, through a web page or any of my Apple devices.  It doesn't matter if I'm at home or work, I'm just trying to get stuff done and know what I need to do next.  Unfortunately, I'm not always at home or work.  I'm on the road.  I commute 1.5 to 2 hours (each way) to be with my client every day.  What can I say, I feel I can help my client a lot more if I'm looking them in the eye or doing a gemba walk.

My Commute

I seemingly have my best ideas while I'm on the road.  Though my Personal Kanban board pretty much looks the same, regardless if it's on my wall, Macbook or on my iPhone, you don't want me writing on post-its or typing in data while driving.  You think texting and driving is dangerous?  Try adding cards to a Kanban board!

My Lifehack

Rather than having to decide between being a danger to society and adding cards to a Kanban board, you're about to learn how to add cards to a LeanKit Kanban board with only the sound of your voice.  It's as easy as voice dictation on the iPhone.

Step 1

On your Personal (LeanKit) Kanban board, locate the default drop lane. There is a little "Add a new card" icon at the top of the lane. Click it and you'll see the e-mail address to email cards to.

On your Personal (LeanKit) Kanban board, locate the default drop lane

Step 2

Create a contact for your Personal Kanban (or name of your board) in the address book on your phone.  Add the email address from the default drop lane.

Create a contact for your Personal Kanban (or name of your board) in the address book on your phone

Step 3

  • Using Siri, just say send email.

  • Say the title of your board. Personal Kanban

  • Say the title of the card. Testing

  • Say the content of the card. This is a test of the voice to add card feature

With Siri, just say send email

Step 4

Upon arriving at home or work, all of the new cards are waiting for you.  For me, all I need to do is remove my iPhone signature and I'm ready to go!

Upon arriving at home or work, all of the new cards waiting for you

Conclusion

This little lifehack will save me hours a week in pain and anguish, trying to remember all of the awesome ideas I have while on my commute.  Do you have any LeanKit shortcuts you would like to share?  Maybe you want to share a lifehack?  I'm on a quest to eliminate as much waste from my life as reasonably possible. Help me out!

Vote for my AgileDC Personal Kanban Workshop

Submitting my Personal Kanban workshop to AgileDC

This year, AgileDC will be held October 21 at the Kellogg Conference Center at Gallaudet University.  Coming off the popularity and success of my Personal Kanban workshop at Agile2014, I decided to submit an encore workshop to the AgileDC conference

agileDC

I need your help!

Unlike in prior years where the conference organizers picked who would make the cut and who would not, this year it appears they are using Conference Engine and crowd sourcing it.

 How does it work?

1. Click on the link that takes you to my session

http://confengine.com/agiledc/proposal/515/at-home-and-work-how-to-get-more-stuff-done-an-introduction-to-personal-kanban  You and read about my proposed session. If you weren't at Agile2014, this will be an encore workshop.

2. Click on the heart to "vote up" my workshop

3. Go to the Login page.  Login with one of your favorite social networks. (see image)

Log in

 

 

 

4. You may get routed back to the main Confengine website. If that's the case, click on my link again.

5. Click on the heart to "vote up" my workshop

 

Your vote is much appreciated!